Akshat Bullion

1. Introduction

Welcome to Akshat Bullion, Product by R P SOFTECH ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile or web application ("App").

2. How We Use Your Data

We use your data to process bullion orders, confirm bank transfers, communicate order and delivery updates, ensure KYC compliance, and enhance our App’s security and usability.

We do not sell, trade, or share your personal data for marketing purposes.

3. Information We Collect

• Personal Details: Name, mobile number, email address, PAN, and KYC documents.
• Transaction Details: Orders placed, bullion booked, payment proofs (UTR, bank name), and delivery confirmations.
• Device Information: Device type, IP address, and usage logs to improve the user experience.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your data, including encryption and secure data storage. However, no electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain data for as long as necessary for business, legal, or compliance purposes. Once no longer needed, your data is securely deleted or anonymized.

6. Sharing of Information

• With service providers under strict confidentiality for hosting, analytics, and communication.
• With banks or financial institutions for payment verification and reconciliation.
• With authorities when required by law or regulation.

7. User Rights

You have the right to access, correct, or delete your data, and withdraw consent for communications. Contact us at akshatshah185@gmail.com for such requests.

8. Cookies & Analytics

We may use cookies or similar tools to track usage patterns and improve functionality. You can disable cookies through browser settings, though it may affect app performance.

9. Policy Updates

We may update this Privacy Policy periodically. Changes will be reflected in the App with a new effective date. Continued use indicates your acceptance of the revised policy.

10. Contact Information

For support, payments or delivery assistance, contact:

Akshat Bullion
Product by: R P SOFTECH
Email: akshatshah185@gmail.com
Phone: 8320361328
GST No.: 24GCZPS8574Q1ZW
Registered Address: